Terms of Sale and Service

WEBSITE TERMS AND CONDITIONS

Last updated: August 2026

Welcome to OMG Equestrian [ABN 78 697 839 535] and www.omgequestrian.com.au, our website. We hope you enjoy browsing around. By visiting our website and using the services our website provides, you are agreeing to these terms and conditions and any other policies we publish or link to on our website; these form an "Agreement". If you do not agree to these terms, please do not use our website. We may terminate your use of our website immediately if you breach our Agreement. We may also change, suspend, or stop providing our website at any time.

You must be 18 and over or have parental consent to use our website.

YOUR OBLIGATIONS WHEN USING OUR WEBSITE

To provide correct information and comply with the law

When providing us with information such as when filling out any of our opt-in or other forms you must give current and accurate information. Any personal information you provide to us is handled in accordance with our Privacy Policy, available on our website. You must also comply with the laws of Queensland and Australia when you use our website, including, but not limited to, all applicable intellectual property and cybercrime laws. Where you access our website from outside of Australia, you must also comply with all the relevant local laws.

To only make personal and non-commercial use of our Content

You agree that the copyright in all Content on our website is owned or licensed by us. You must only use the website and its Content for your personal and non-commercial use. Any other use is prohibited unless permitted by law, or with our prior written permission which you must seek by emailing hello@omgequestrian.com.au. All trademarks on our website belong to their respective owners.

To use third party software, links etc at your risk

We may provide links on our website to other sites. We provide the links for your assistance only, and we have no control over those other sites and do not endorse them in any way. Any use of those sites is at your sole risk, and you must direct any concerns regarding their products or services to them. We also provide access to third-party apps and software to enhance the functionality of our website. We have no control over those third-party apps and software, and do not make any warranties in relation to them. You use them at your own risk, and you must read and agree to their terms and conditions which govern your use of them.

To be respectful when posting

We encourage you to engage in online discussions in our community; however, we do not recommend that you include any personal information such as your email address or physical address in any posts. When you engage in discussions, your posts will not be confidential, and you must comply with our posting rules. You must not post any of the following, which is determined at our discretion:

  • any disrespectful, inappropriate, offensive, threatening, or abusive content;
  • any content that breaches the rights of a third party (e.g., which is defamatory);
  • any content that impersonates any other person, or misleads us as to the origin of your posts; or
  • any advertising, self-promotion, or sales.

Where posts do not comply with these rules, or are otherwise objectionable, we may, but are not obliged to, remove them. You are solely responsible for all your posts. By posting on our website, you grant us a non-exclusive, royalty-free licence to host, display, and moderate your posts.

WE MAKE NO WARRANTIES OR GUARANTEES

We cannot represent, warrant, or guarantee that:

  • our website will always be available, that your use will not be interrupted or that our website is free from viruses or secure; or
  • our Content is accurate, complete, and current.

For example, sometimes we will be making changes to our website, or you may come across an old landing page, historical information, incomplete pages, or inaccuracies. Whilst we cannot guarantee these matters will be corrected, please email us at hello@omgequestrian.com.au if you find any issues.

LIMITATION OF LIABILITY AND INDEMNITY

We exclude, to the maximum extent permitted by law, any liability in connection with your use of our website and its Content. We are not responsible for any Loss or Damage suffered in connection with your use of our website, its Content, any interruptions, changes, suspension or termination of our website or any events beyond our control. Nothing in this Agreement excludes, restricts or modifies any rights or consumer guarantees you may have under the Australian Consumer Law.

You indemnify us for any Claim arising out of or in connection with your use of any third-party links, websites, apps, software, products, and services; your breach of this Agreement; your breach of the law including your local laws; or your breach of the rights of a third party, reduced to the extent that we caused or contributed to the relevant Claim.

OTHER

This Agreement is governed by the laws in Queensland, Australia and the parties submit to the non-exclusive jurisdiction of the courts of Queensland, Australia. If any part of these terms and conditions is not enforceable, it shall be severed from this Agreement, and the remaining provisions will be in full force and effect. The obligations and liabilities in this Agreement survive termination. The failure to exercise our rights or enforce a provision under this Agreement does not waive the future operation of that right or ability to enforce the provision.

DEFINITIONS

Claim means any claim, under statute, tort, contract or negligence, any demand, award, or costs.

Content means any content on our website, and could be any trademarks, brand names, logos, all copy, images, art, graphics, music, audio, videos, designs, or any other content.

Loss or Damage means any loss or damage including, but not limited to, any loss of revenue, loss of goodwill, downtime costs, loss of profit, loss or damage to reputation, loss of data, personal injury, property damage or legal costs.

We, us, or our means The Equestrian Group Pty Ltd t/as OMG Equestrian [ABN 78 697 839 535] and includes any of our directors, officers, employees, agents, partners, and contractors.

TERMS OF SALE FOR CUSTOMERS

Last updated: August 2026

Hello and welcome to OMG Equestrian! We're so happy to have you as a customer. These are our Terms of Sale ("Terms") which apply to all customers of OMG Equestrian [ABN 78 697 839 535] ("we, us, our"). By using our Website and Services, you're agreeing to these Terms together with any other terms and conditions and policies we publish or link to (together an "Agreement"). If you do not agree, unfortunately you won't be able to purchase any of our Products online.

You must be 18 years of age or older to purchase via our website, or have the consent of a parent or guardian who agrees to these Terms on your behalf.

OUR PRODUCTS

Our Products are equestrian wear with functional, contemporary designs. You can customise the tops, breeches, or tights for your preferred protection. The protective pads are easily inserted or removed between rides or horses or laundering and are discreet so not easily seen by onlookers.

BEFORE PURCHASE

Things you need to do before purchasing Products on our website.

Before you buy anything from our website, there are a few things you should know:

  • you need to be 18 years old or have parental or guardian consent, all parents or guardians must agree to these Terms.
  • please give us complete and accurate information and let us know if anything changes.
  • you need to use any special offers, gift codes or coupons at the time of purchase - they can't be applied after the fact; and
  • once you place an order, we may not be able to cancel it, as it will have already been processed and paid for by us.

Acknowledgements you make when purchasing on our website.

Whilst we aim to do our best, please be aware that there could be:

  • occasional errors or omissions in Product descriptions, prices, shipping charges, delivery times, availability, and promotions.
  • colour differences, so that the colours and images of Products we display may be different on your screen to the colours and images of the actual Products.
  • some Products with limited quantities, and some sales that are limited to certain regions or groups of people.

Except as required by law, we cannot guarantee the accuracy of the information, the colours and images or the availability of the Products.

If you are making payments for Products in instalments, you authorise us to deduct all accrued and outstanding fees from your credit card or debit card provided.

AFTER PURCHASE

Things you need to know after purchasing on our website.

After purchasing something from our website, there are a few more things you should know:

  • if you have issues with late, stolen, or damaged deliveries, please contact us at hello@omgequestrian.com.au so we can assist. You may also contact Australia Post or the courier company directly.
  • please follow the manufacturers or our instructions in relation to the Product.
  • if you have any issues with the Product and require a refund, please contact us via hello@omgequestrian.com.au as soon as possible. Nothing in this clause limits your rights, or the time frames available to you, under the Australian Consumer Law.
  • if there is a dispute, we ask that any settlement negotiations remain confidential.

Things we'd love you to do after purchasing on our website.

We love hearing from our customers and seeing their experiences with our Products. If you have any photos, videos, testimonials, and/or case studies we'd be thrilled if you would share them with us! We might even use them for marketing and information purposes, publications, exhibitions, and professional awards across print or digital mediums, including our social media channels. However, please note that by providing us with photos, videos, testimonials and/or case studies you grant us a perpetual, royalty-free, worldwide licence to use them for the purposes described above. This licence includes rights under the Copyright Act 1968 including the right of reproduction either wholly or in part. You retain ownership of your Content. If you would prefer that we not use particular Content, let us know at hello@omgequestrian.com.au and we will stop using it.

OTHER MATTERS YOU SHOULD BE AWARE OF

We may change information on our website.

Except as required by law, we may change shipping information, availability, Product information, prices, promotions, and any other information on our website.

We make deliveries at your option and your cost.

The areas we deliver to are those that are published on our website. These areas may change from time to time as we are able to service a larger area. We will process your delivery upon receipt of payment and send your Products via Australia Post or a reputable courier company. All prices displayed are in Australian dollars and include GST unless stated otherwise. Title and risk in the Products pass to you on delivery. Delivery times will depend on your location and any selected delivery option. Any international customers are responsible for any custom and import duties.

We comply with Australian Consumer Law

Our Products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure.

Except as required by law, we do not warrant the quality of the Products or warrant that they will meet your expectations. We do not provide refunds except as required under the Australian Consumer Law. For example, we do not provide refunds for changes of mind, where a problem with the Products is due to your misuse, failure to comply with manufacturers and our instructions, where you fail to take reasonable care, or where you fail to provide us with adequate information. Where a Product fails to meet a consumer guarantee, we will cover the reasonable cost of returning it to us.

If we need to cancel your order, we will provide a refund.

On occasion we may cancel an order for a Product where we are unable to fulfil it. In these or similar circumstances where we have to cancel an order, we will provide you with a full refund. In some instances, where we cannot fulfil part of your order, we will call you and ask if you would like a replacement or substitution product or refund. We have the right to refuse, limit or cancel any order for our Products, including, but not limited to, where an order appears to be by resellers or distributors without permission.

We can refuse to serve you and sell Products at any time.

We may stop providing our Website and Services at any time. We may also stop you using our Website and Services and stop you purchasing any of our Products if you breach this Agreement.

LIABILITY AND INDEMNITY

To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our Website and Services or any Products purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Products, your reliance on any of our information, any links to third party websites, any interruptions, any changes, suspension or termination of our Website and Services, or your use or misuse of any Product.

To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to: -

  • the replacement of the products or the supply of equivalent products; or
  • the payment of the cost of replacing the products or of acquiring equivalent products.

In any case, our liability to you will not exceed the amount actually paid by you to us for the Product giving rise to the claim.

You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement, reduced to the extent that we caused or contributed to the relevant Claim.

FORCE MAJEURE

Where there is a Force Majeure Event, we will not be considered in breach of this Agreement, to the extent that our obligations are unable to be performed by such an event. We will not incur any liability to you for any Loss or Damage of any nature incurred or suffered in connection with any Force Majeure Event.

IF THERE IS A DISPUTE

In the event of a dispute, both parties agree to first attempt to resolve it by good faith negotiation. If the dispute cannot be resolved within 30 days, the parties agree to refer it to mediation before an independent mediator, with each party paying their own costs of the mediation. Nothing in this clause prevents either party from seeking urgent relief from a court or exercising any rights under the Australian Consumer Law.

OTHER

This Agreement is to be construed in accordance with the laws of QLD, Australia, and you and we submit to the jurisdiction of the courts of QLD, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals, and communications whether oral or written, between you and us. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in this Agreement survive termination of this Agreement.

DEFINITIONS

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Claim means any claim, under statute, tort, contract or negligence, any demand, award, or costs.

Force Majeure Event means any event beyond our control which prevents us complying with our obligations under this Agreement, including, but not limited to any pandemic, "Act of God" such as fires, earthquakes, floods, war or hostilities, riots, strikes, disorder, or acts or threats of terrorism or electrical failure, changes to regulations, travel limitations, or weather events.

Loss or Damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, negligence, trespass, property damage and legal costs.

Products means any product available through our website and includes any customisable tops and riding pants incorporating CE-certified SAS-TEC protective pads.

We, us, or our means The Equestrian Group Pty Ltd t/as OMG Equestrian [ABN 78 697 839 535] and includes any of our directors, officers, employees, agents, partners, and contractors.

Website and Services means www.omgequestrian.com.au, and everything available on this website including, but not limited to, all Products and any services.